Frequently Asked Questions
Everything you need to know about your Ovrload experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. As many of our pieces feature an oversized fit, we recommend checking the 'Fit Note' section for tailored advice.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can only make changes or cancellations within 60 minutes of the order being placed.
Are your garments ethically produced?
Ovrload is committed to sustainable fashion. We work exclusively with certified manufacturers who ensure fair wages, safe working conditions, and reduced environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.